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iChristian was created to help people discover the very best in Christian Products, and to bring the blessing of finance to the Churches and Christian Organizations in this country dubbed the Great Southland of the Holy Spirit. We do this by providing 40% of the net profit from every sale back to the outlet through which the purchase was made to feed the voice that changes lives 24/7. In order to accomplish this task, we have partnered with resource houses across the country that were willing to ship their products directly to you the customer thus saving us the need to hire more staff and space to hold stock. This allows us to pass that savings to help Christian Organizations in their stand for God.

iChristian is not your average online E-store, we are extremely passionate about Christian products and how they can be used to spread the gospel of Jesus Christ to the saved and to those who don't know him yet as Lord & Saviour.

One more thing - If you have any resources, Christian merchandise, books, CD's etc, please contact us as we may be able to help share your dream with the Australian Christian community.

 

                         TERMS & CONDITIONS

      

EMAIL/POSTAL MAILING LISTS
If you agree, your address will be placed on the iChristian AUSTRALIA mailing list, and will be used to send you informational and promotional mailings. iChristian AUSTRALIA email newsletters are usually sent once a month. You can opt out of any or all mailings at any time.

 

DELIVERY TIMES

All products are distributed independently by the band/artist or third party and will be sent to you directly from the band/artist or third party. Your name and address will be passed to them in order to allow them to fulfil the order.
Delivery times will depend on distance. Standard delivery time for region addresses is 2 - 4 days. Delivery times to Tasmania are approximately 5 - 8 days.

Important! All despatch times are working days and do not include weekends and public holidays. iChristian AUSTRALIA cannot guarantee delivery on or by a stated date, and cannot accept responsibility for late delivery caused by delays in the post. Goods cannot be considered to have been lost in the post until 28 days after posting.

 

OUT OF STOCK/FORTHCOMING ITEMS
Items, which are out of stock or not yet published at the time of ordering will be placed on backorder and will be despatched as soon as stocks are available. If an order contains a mixture of available and unavailable items, part of the order will normally be despatched as soon as all the available items are ready for despatch, with the other items following later.

 

VIDEO/DVD PRODUCTS
Unless otherwise stated, all DVDs are Region 4 playback only, and all videos are PAL VHS. If you are ordering DVD or video products from outside Australia, please ensure that you have compatible equipment before placing your order.

  

REFUNDS/REPLACEMENTS

All purchases made via this website are final. If you change your mind and want to cancel an order, we will endeavour to halt processing, but we do not guarantee to do so. Purchases cannot be halted after the items have been despatched. A full refund will be made if any item fails to be despatched, is lost in the post or if it arrives in a damaged or unusable state. Claims for non-delivery or damage must be made in writing (email or post). Goods will not be considered undelivered until 28 days have elapsed after posting.

The following rules apply to specific types of goods:

MERCHANDISE: (clothing, etc). Full refunds will be made if the item(s) are returned within 30 days in as-sold condition.

PUBLICATIONS: (magazines, directories, books, etc). A full refund can only be made if the item is damaged, faulty or otherwise unreadable.

MUSIC: A full refund can only be made if the item is damaged or non-functional or, in the case of shrink-wrapped products only, if the item is returned with the wrapping intact. Important: You do not need to return a CD or DVD if the case is cracked or broken - just call or email and we'll send you a replacement case free of charge. (Standard CD/DVD packaging only).

 

Refunds for any other reason may be made at our discretion. To return an item for a refund or replacement, please package it securely and send it to:

 

iChristian (Returns)
PO Box 126
NEWCASTLE 2300
NSW, AUSTRALIA

 

Please include the original despatch slip (or a copy of it) and a note explaining the reason for the return. Please also state whether you require a refund or a replacement item.

If you are returning a CD or DVD because it is faulty, it helps us if you can include brief details of the equipment that you tried it on and any other information relating to the fault (eg, if any specific tracks skip, etc).

You will be responsible for the full costs of returning the item, unless we delivered the item in error. For your own protection, we recommend that you use a recorded-delivery service. If we have delivered an item in error, please contact us by phone (02 8006 4646) or email (sales@ichristian.com.au) before returning it. We may not require lower value items to be returned, or we may arrange collection by the carrier of our choice. If we do ask you to return it, we will arrange for you to be refunded the postage costs.

 

CREDIT/DEBIT CARD SECURITY
All credit card transactions take place within a totally secure payment gateway through the use of Secure Socket Layer(SSL) technology maintained by the National Australia Bank. NAB Credit card details are not stored beyond the life of each transaction.

Your personal information is protected from misuse and unauthorized access, modification or disclosure by a range of security measures including computer network security systems, firewalls, expert computer monitoring and passwords for checking identity before disclosing information.

Although every measure is taken to maintain and improve security, it should be made known that no transfer of data is ever %100 secure, therefore iChristian AUSTRALIA cannot guarantee that any unauthorized access to submitted information either during or after transfer has completed.

 

Payment Options for your Web order
If you would prefer to pay by cheque, you can use the printable order form to post to us along with your payment. Alternatively, you can use direct deposit via your own net banking or bank branch (our account information is listed on the check out page) or you can order by telephone, on 02 8006 4646 in NSW. Telephone orders can only be taken during normal office hours.

 

1) We recommend that you charge your order to your credit card on THE iChristian Web site. This will allow us process your order in the shortest possible time.

2) If you are an Australian customer, and would prefer not to enter your credit card details through the Internet, you can Contact iChristian to Arrange Payment. When you submit your order please contact us by one of the following methods to have the items shipped to you:

Phone your credit card details to:
NSW (02) 02 8006 4646

(9:00AM to 5:00PM Mon-Fri
Remember to have the details of your order with you when you call.

Mail a cheque or money order to:
iChristian AUSTRALIA
PO Box 126
NEWCASTLE 2300
NSW AUSTRALIA

Be sure to include you order number details.

Make cheques payable to iChristian AUSTRALIA.
Please do not send cash in the mail.

 

Any comments may be directed to info@ichristian.com.au